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How to find the ideal words in consultations

Choosing words that are supportive, collaborative and empathic can have an important influence on the person being supported. This quick reference guide provides information, pointers and resources to help clinicians communicate effectively.

The aim of the “How to” series is to provide readers with a guide to clinical procedures and aspects of diabetes care that are covered in the clinic setting.

Readers are directed to the PDF version of this article.

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