On 1st and 8th October 2020, an expert panel of four Primary Care Diabetes Society committee members convened to broadcast PCDS Question Time. This webinar series focused on ensuring that essential care continues during the COVID-19 pandemic, how to prioritise patients for diabetes review and how to follow the latest prescribing guidance in order to deliver optimum long-term outcomes. Participants were able to put their questions to the experts in real time. In this article, the panel’s responses are summarised.